TESTIMONIALS

We understand that booking a vacation is important and we want to assure you we offer the best service.  Please read the testimonials below and we are more than happy to put you in touch with clients that can provide you with more information regarding Firefighter Getaway. 

"From beginning to end, it went without a hitch."

My daughter and I accompanied Mandy and her husband on an 18 day safari in southern Africa.  What a terrific adventure.  From beginning to end, it went without a hitch.  Mandy planned everything, constantly ensuring we had the best deals on airfare, lodging, and hotels. The safaris afforded us up close encounters with a variety of animals and our guides were outstanding.  It was a stress free adventure of a lifetime that I would certainly do with her again.

Elliot

"I never understood the value of using a travel agent until yesterday."

I never understood the value of using a travel agent until yesterday.  I had the opportunity to extend a trip by a week, but when I checked the airline’s website, no possible return flight change options showed up.  Mandy was able to quickly get online and rattle off three different options without a moment’s hesitation.  Then she helped me call and talk to the airline agent to quickly make a suitable change for an extremely low cost.

Pam

"Last year our “trip of a lifetime” to New Zealand was just incredible."

Last year our “trip of a lifetime” to New Zealand was just incredible.  Everything went so smoothly thanks to your recommendations and personalized planning.  Our mix of self-driving the South Island’s west coast, scenic flights and trains, jetboating, kayaking, hiking and city tours, along with plenty of time to explore on our own was perfect for our interests.  This year our trip to beautiful St. Lucia was just what we hoped for.  Thank you for the great service and worry-free travel experiences!   

 

Mark and Billie

"We'd never used a travel agent before, I should of used one from the get go!"

Warm thank you, for all your work on putting our honeymoon together. I'm not sure if you remember me mentioning when we first talked, that we'd never used a travel agent before and now I have I should of used one from the get go! Now that all has finally calmed down, we wanted to send you a quick note to say a huge, warm thank you, for all your work on putting our honeymoon together.

Matthew & Lisa

"Always accessible, timely and helpful."

I just recently traveled to Australia from the Washington DC area with Downunder Journeys and I can't say enough about how great Mandy Buttenshaw was to work with!  She looked up every possible option for cheapest flights so I could pull off a great reunion trip back to Sydney which included a flight to Darwin for a wedding.  She was so helpful and accommodating!  She even navigated me through the JFK airport to get me to the right terminal for my connecting flight, which we both happened to be on in transit to Australia.  My trip was about 4 weeks long and there were a couple of times that I needed to adjust parts of my flight, both in Darwin and trying to make it back home just before Christmas.  Mandy was so great to work all of it out with as little cost to me as possible!  She was amazing to work with!  Always accessible, timely and helpful!  I look forward to my next adventure working with Downunder Journeys!  Thanks Mandy for a stress free trip! 

Rosemary

"Mandy is the best travel agent ever."

Mandy is the best travel agent ever. Always there to plan unique experiences like special events for our group where we had two birthdays and an anniversary. There too when hurricane Henri was heading towards us. Booked us a hotel at the airport so we would have places to stay if our air travel was disrupted. She definitely can be counted on from planning phases to the trip home! Her other great virtue is that she travels worldwide so actually has been to places you think you want to go. She has insights to many places that can only come from being on the ground there.

Nancy

 

"1st Time Cruising!"

My wife and I just concluded a 5-day Bahamas cruise out of Miami on the Norwegian Sky booked through Mandy. It was my first cruise in 30 years and my wife's first cruise ever. We had a great trip and an awesome experience. Mandy was very patient and super responsive with all of our questions leading up to departure, and NCL was just great! We are already discussing where to cruise next!

Charles & Suzanne

 

"Peace of mind is what you get when you have Mandy looking after you when you travel."

Travel agents rock. Why? This year, my group of 8 booked a cruise to celebrate 2 birthdays and an anniversary. Mandy worked with the Cruises’ Group Coordinator to set up a special lunch for our group, complete with a wonderful chocolate birthday cake. Another day, She arranged a special cocktail party with shrimp cocktail and Manhattans. At the end of the cruise, when Hurricane Henri was bearing down on Boston where we were due to get off the ship, she was in regular communication with everyone to make sure we could all get home and even set up reservations at the airport hotel for some of our group. 

 

Peace of mind is what you get when you have Mandy looking after you when you travel. She is a true professional travel agent who can do it all for you, your group, and all tour travel details. 

 

The Nancys